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FAQ

Locatie tussendoor verlaten

Het is niet mogelijk om Rotterdam Ahoy tijdens je bezoek aan Decathlon Premier Padel Rotterdam tussen de wedstrijden door te verlaten. Je ticket kan maar één keer gescand worden.

Can I bring my camera to take pictures?

Small cameras for personal use are generally allowed. Professional cameras with interchangeable lenses may be subject to restrictions. Consult the house rules on the website for more details.

May I bring my own food and drink to the event?

You are not allowed to bring your own food and beverages. Several food and beverage outlets will be available at the event site.

How can I reach Rotterdam Ahoy?

Rotterdam Ahoy is easily accessible by public transport, bicycle and car. From bus and metro station Zuidplein you can walk to Ahoy in just 5 minutes. You can also make use of Kiss & Ride. Next to Ahoy's forecourt it is possible to stop briefly by car to pick up or drop someone off.Special facilities are available for disabled visitors, such as sufficient parking spaces located right next to Ahoy's main entrance (the cost is €19 per day), elevators to all levels and adapted toilets.

For more information, please refer to the Rotterdam Ahoy website.

What are the parking facilities at Decathlon Premier Padel Rotterdam?

Rotterdam Ahoy has 2000 parking spaces in the adjacent parking lot. You pay €19 per day for this. You can park here purchase a guaranteed parking pass up to two hours prior to the event. Without a guarantee, parking is subject to availability. Please note that it is not possible to charge electric cars in the Rotterdam Ahoy parking lot. 

Parking space full and no pre-purchased parking ticket with guarantee? Then you can go to Q-Park Zuidplein or another parking facility in the area.

For more information on parking, accessibility and other aspects, please visit the Rotterdam Ahoy website.

Where can I find the house rules of Rotterdam Ahoy?

Rotterdam Ahoy's house rules can be found at their website. Click here.

How can I pay at catering establishments in Rotterdam Ahoy?

You can easily and quickly pay with PIN or credit card at all catering establishments in Rotterdam Ahoy. Cashless payment is possible with Maestro, VISA or Mastercard. Cash is not accepted.

What is the address of Rotterdam Ahoy?

The address of Rotterdam Ahoy is Ahoyweg 10, 3084 BA Rotterdam.

Doorverkoop - Resell

Wil jij je ticket doorverkopen?

Dat kan! Vanaf 28 augustus is het mogelijk om here je ticket op een veilige manier door te verkopen via de ticketshop.

Via doorverkoop platforms zoals Ticketswap, Facebook of Marktplaats kunnen wij geen veilige doorverkoop garanderen en zijn hierdoor op eigen risico.

 

Would you like to resell your ticket?

Starting from August 28th, it's possible to safely resell your ticket here through the ticket shop.

We cannot guarantee safe transactions on resale platforms like Ticketswap, Facebook, or Marktplaats, so using them is at your own risk.

What does the playing schedule look like?

Who plays when is not known at this time. The schedule below does show when which games will be played:

 

  • Sunday 8-9: from 1 p.m. qualifying tournament (a total of 16 matches spread over 4 courts)
  • Monday, 9-9: from 2:30 p.m. qualifying tournament (a total of 16 matches spread over 4 courts)
  • Tuesday 10-9: from 10 a.m. 2 qualifying matches ladies and start main schedule men (6 matches on 4 courts)
  • Tuesday 10-9: from 5:30 p.m. 2 qualifying matches ladies and start main schedule men (6 matches on 4 courts)
  • Wednesday 11-9: 9:30 a.m. start main schedule ladies 8 matches and main schedule men 8 matches on 4 courts
  • Wednesday 11-9: 6 p.m. main schedule ladies 8 games and main schedule men on 4 lanes
  • Thursday 12-9: 10 a.m. main schedule ladies 4 matches and main schedule men 4 matches on center court and court 1
  • Thursday 12-9: 6 p.m. main schedule women's 4 matches and main schedule men's 4 matches on center court and court 1
  • Friday, 13-9: 10 a.m. men's quarterfinals (2 matches) and women's quarterfinals (2 matches) on center court
  • Friday 13-9: 6 p.m. men's quarterfinals (2 games) and women's quarterfinals (2 games) on center court
  • Saturday 14-9: 11 a.m. 1 men's semifinal and 1 women's semifinal on center court
  • Saturday 14-9: 5 p.m. 1 men's semifinal and 1 women's semifinal on center court
  • Sunday 15-9: 15.00 women's final and then men's final on center court

How can I stay informed about the latest news and updates?

For the latest news and updates, follow Decathlon Premier Padel Rotterdam on social media and subscribe to the newsletter via the homepage.

 

Are children allowed at the event?

Yes, children are welcome at Decathlon Premier Padel Rotterdam when accompanied by an adult.

Where will the tournament be held?

Decathlon Premier Padel Rotterdam will be held in Rotterdam Ahoy.

When will the tournament take place?

The event will take place from Sept. 8 to 15.

What is Decathlon Premier Padel Rotterdam?

Decathlon Premier Padel Rotterdam is a prestigious padel tournament taking place in Rotterdam Ahoy from September 9 to 15. It brings together the top 48 padel players from around the world for an exciting week of competition and entertainment.

When does Decathlon Premier Padel Rotterdam take place?

Decathlon Premier Padel Rotterdam will take place from September 9 to 15, 2024.

Volunteers

Become part of Decathlon Premier Padel Rotterdam P1!

 

↳ Ticket scanning
↳ Transportation
↳ Player supervision
↳ Job hosting

 

Something for you? Sign up via [email protected]!

What is the format of padel activities?

According to the applications, the tournament will be set up. This will in most cases be large pools of 6 to 7 teams and then another knockout phase for the winners of the pools. More information will follow four weeks before the tournament.

Do I also play against pros during padel activities?

No, the padel activities are especially for the well-motivated amateur who would like to play a fun and entertaining tournament during the Decathlon Premier Padel Rotterdam tournament.

I want to make a change to my padel activity, is that possible?

Send an email to [email protected], please indicate clearly here which tournament it is (name + date) and exactly what needs to be changed.

The padel activity is full, can I get on the waiting list?

Send an email to [email protected]Please indicate clearly which padel activity it concerns (name + date) and that you want to be on the waiting list. When a spot becomes available, all teams on the waiting list will receive an email.

I want to participate in a padel activity but don't know what my level is?

Check out our partner's page for more information on your padel level: https://www.peakzpadel.nl/padelniveau

 

Can I cancel or change my order?

Orders cannot be canceled, but for specific questions about cancellations or changes, we recommend contacting Paylogic's customer service via the official website.

How can I purchase tickets for the event?

Tickets are available through the official Decathlon Premier Padel Rotterdam website: premierpadelrotterdam.com.

Do you also offer packages?

Yes, you can buy tickets for different packages, such as watching top sports, paddling yourself on our participation courts or experiencing the event as a VIP visitor. Click here for more information about the different packages.

Where can I find the ticket conditions?

Ticket conditions can be found on our website. Click here.

How can I purchase MIVA tickets if I am dependent on a wheelchair?

If you are dependent on a wheelchair, you can purchase MIVA tickets through the regular ticket store. Please note that you must purchase 2 MIVA tickets, one for the person in the wheelchair and one for the companion.

What should I do if I did not receive a confirmation email?

If you haven't received a confirmation email, first check your spam box for an email from Paylogic. If you still can't find the confirmation, you can use this here reapply through or contact their customer service. Click here to the customer service page.

How can I download my personalized tickets?

Your tickets can be downloaded from your online ticket environment 48 hours before the event. You will receive a confirmation email with a link to this environment.

Why should tickets for Decathlon Premier Padel Rotterdam be personalized?

To ensure that our visitors do not fall victim to resale and black marketeering, tickets for Decathlon Premier Padel Rotterdam must be personalized. This means that the tickets will be registered in the name of the visitor. After personalization, you can download your tickets in your online ticket environment found in your confirmation email. The tickets will become available 48 hours before the start of the event.

What are the ticket prices?

Ticket prices vary by day and can be found in the ticket shop.

When do regular ticket sales begin?

Regular ticket sales have started.

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